These terms and conditions ("Terms") govern the use of services made available on or through www.maestroserve.com (known as, the "Platform", and together with the services made available on or through the Platform, the "Services"). These Terms also include any guidelines, additional, or supplemental terms, policies, and disclaimers made available or issued by us from time to time ("Supplemental Terms"). The Supplemental Terms form an integral part of these Terms. In the event of a conflict between these Terms and the Supplemental Terms with respect to applicable Services, the Supplemental Terms will prevail.

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The Terms constitute a binding and enforceable legal contract between Maestroedge Solutions Private Limited (a company incorporated under the Companies Act, 2013 and its affiliates ("Maestro", "we", "us", or "our"), and you, a user of the Services, or any legal entity that books Helping Services (defined below) on behalf of end-users ("you" or "Customer"), By using the Services, you represent and warrant that you have full legal capacity and authority to agree to and bind yourself to these Terms. If you represent any other person, you confirm and represent that you have the necessary power and authority to bind such person to these Terms.

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By using the Services, you agree that you have read, understood, and are bound by, these Terms, as amended from time to time, and that you will comply with the requirements listed here. These Terms expressly supersede any prior written agreements with you. If you do not agree to these Terms, or comply with the requirements listed here, please do not use the Services.

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1.SERVICES

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1. The Services include the provision of the Platform that enables you to arrange and schedule different home-based services with independent third-party service providers of those services ("Runners"). As a part of the Services, Maestro facilitates the transfer of payments to Runners for the services they render to you and collects payments on behalf of such Runners.

2. The services rendered by Runners are referred to as "Helping Services". The term "Services" does not include the Helping Services. Maestro does not provide the Helping Services and is not responsible for their provision. Runners are solely liable and responsible for the Helping Services that they offer or otherwise provide through the Platform. Maestro and its affiliates do not employ Runners, nor are Runners agents, contractors, or partners of Maestro or its affiliates. Runners do not have the ability to bind or represent Maestro.

3. Services offered by Maestro include offering perks, information, and accessories related to Runners, subject to availability and feasibility. This includes but is not limited to: (A) Aadhaar/PAN verification report of the Runner, (B) Background verification report of the Runner, (C) Uniform for Runner, (D) Daily Management and Monitoring of Runners (E) Live Support Assistance to Address Issues (F)

4. The Platform is for your personal and non-commercial use only, unless otherwise agreed upon in accordance with the terms of a separate agreement. Please note that the Platform is intended for use only within India. You agree that in the event you avail the Services or Helping Services from a legal jurisdiction other than the territory of India, you will be deemed to have accepted the Maestro terms and conditions applicable to that jurisdiction.

5. A key part of the Services is Maestro's ability to send you text messages, electronic mails, or WhatsApp messages, including in connection with your bookings, your utilization of the Services, or as a part of its promotional and marketing strategies. While you may opt out of receiving these text messages by contacting Maestro at support@maestroserve.com, you agree and acknowledge that this may impact Maestro's ability to provide the Services (or a part of the Services) to you.

6. In certain instances, you may be required to furnish identification proof to avail the Services or the Helping Services, and hereby agree to do so. A failure to comply with this request may result in your inability to use the Services or Helping Services.
    

2.SHARING DETAILS

 

1. To avail the Services, you will be required to furnish certain details, including but not limited to your phone number. To use our services and share your details you must be at least 18 years of age.

2. You warrant that all information furnished by you shall remain accurate and true. You agree to promptly update your details to us by emailing us at support@maestroserve.com in the event of any change to or modification of this information.

3. You are liable and accountable for all activities that take place through your Phone or contact number, including activities performed by persons other than you. We shall not be liable for any unauthorised access to your Phone or contact number.

4. You agree to receive communications from us regarding (i) requests for payments, (ii) information about us and the Services, (iii) promotional offers and services from us and our third party partners, and (iv) any other matter in relation to the Services.
    

3.USER CONTENT

 

1. Our Platform may contain interactive features or services that allow users who have created an account with us to transmit, or submit reviews, suggestions, feedback, ideas, or other content on or through the Platform ("User Content").

2. As part of the effective provision of the Services and quality control purposes, we may request reviews from you about Runners and you agree and acknowledge that Runners may provide reviews about you to us. You must not knowingly provide false, inaccurate, or misleading information in respect of the reviews. Reviews will be used by us for quality control purposes and to determine whether Customers and Runners are appropriate users of the Platform. If we determine at our sole discretion that you are not an appropriate user, we reserve the right to cancel your registration and remove you from our Platform.

3. You grant us a non-exclusive, worldwide, perpetual, irrevocable, transferable, sublicensable, and royalty-free license to (i) use, publish, display, store, host, transfer, process, communicate, distribute, make available, modify, adapt, translate, and create derivative works of, the User Content, for the functioning of, and in connection with, the Services and (ii) use User Content for the limited purposes of advertising and promoting the Services, or furnishing evidence before a court or authority of competent jurisdiction under applicable laws.

4. In connection with these Terms and the licenses granted under this clause, you hereby waive any claims arising out of any moral rights or other similar rights relating to the User Content.

5. You agree and acknowledge that Maestro may, without notice to you, remove, or otherwise restrict access to User Content that, in its sole discretion, violates these Terms.
    

4.CONSENT TO USE DATA

 

1. You agree that we may use your data that has been shared with us at the time of registering yourself as a user on the Maestro Platform.

2. You hereby consent to us sharing your information with our affiliates or other third party service providers. We may use information and data pertaining to your use of the Services for provision of the Services, analytics, trend identification, and purposes of statistics to further enhance the effectiveness and efficiency of our Services, and provision of beneficial schemes, new offers, and for experience enhancement.

3. Subject to applicable laws, we may be directed by law enforcement agencies or the government and related bodies to disclose data in relation to you in connection with criminal or civil proceedings. You understand and agree that in such instances we shall have the right to share such data with relevant agencies or bodies.
    

5.FREE TRIAL

 

1. The provision of the free trial (“Trial”) is exclusively extended to new customers. Each specified household address is limited to one Trial only. The Trial period is valid for a single visit by a designated Runner. The Company retains sole discretion in determining whether an extra trial will be offered to the Customer.

2. The Trial grants the customer access to services selected at the time of booking. The features available during the Trial may be subject to limitations in comparison to the comprehensive, paid version.

3. The customer can choose to cancel the trial at any time before the Runner arrives at the specified address. The discretion to offer an alternate trial day rests solely with Maestro, the Company.

4. The Company retains the right to communicate with customers regarding the Trial and subscription plans via call, SMS, email or a push notification.

5. It is the customer's responsibility to provide accurate and up-to-date information as may be sought by the Company in order to provide the Services.

6. The Company may collect and use data generated during the trial period for analysis and improvement of its services.

7. The Company reserves the right to terminate or modify the free trial proposition at its discretion, without notice.
    

6.BOOKINGS

 

1. Orders: The Platform permits you to opt for Subscription Plans and request various Helping Services at a time of your choosing based on available slots. To make a booking, you should follow the instructions on the Platform and provide necessary information. We use reasonable efforts to enable you to find a Runner who is able to provide that service at the requested time. If, in the unlikely event we cannot find a Runner for the specific time slot, we will contact you to find an alternative time.

2. Confirmation: Once you place a request we will provide confirmation of the booking via SMS, email or a push notification. You will be required to make the payment in accordance with these Terms or as indicated on the Platform to confirm your booking. Once a Runner has been identified for the requested Helping Services, you shall receive confirmation via SMS, email or a push notification.

3. Cancellations: Bookings that are cancelled before confirmation on the Platform will not be charged. Maestro's cancellation policy sets out applicable cancellation fees.

4. Substitution: In case of the unavailability of, or cancellation by a selected Runner, we will offer you a substitute of the Runner from among our registered Runners on best efforts basis.

5. The booking shall remain in effect for the duration chosen by the user during the booking process. The reservation is eligible for automatic renewal upon the expiration of the current reservation on the specified end date. Automatic renewal will be initiated upon the successful completion of the renewal payment.
    

7.PRICING, FEES, AND PAYMENT TERMS

 

1. Maestro reserves the right to charge you for the different Services you may avail and/or for any other facilities you may opt for, from time to time, on or via the Platform.

2. Charges and Fees in respect of Helping Services:

   • ​​In respect of Helping Services that you seek to avail through the Platform, you shall be required to pay Runners the amount indicated at the time of booking as well as amounts towards (a) any additional Helping Services you may avail, (b) out of pocket expenses incurred by the Runner, and (c) expenses arising out of the purchase of goods required or utilized for the performance of the Pro Service ("Charges"). In addition to the Charges payable to Runners, Maestro reserves the right to charge you a convenience fee for facilitating the booking and transferring payments to the Runner (this fee is referred to as "Fees"). You acknowledge that the final bill you receive may include additional charges, including without limitation, a safety fee, warranty fee, insurance fee, or Runner welfare fee.

   • Maestro shall notify you of the applicable Charges, Fees, and payment methods at the time of booking. You may make payments for Helping Services through credit cards, debit cards, net banking, wallets, or UPI in advance at the time of booking the subscription. We have the right to modify and otherwise restrict the modes of payment available to you. You explicitly recognize that specific payment methods, such as cash upon completion, will be accessible to you solely in the instances when you are obligated to remit payment to the Runner for: (A) Out-of-pocket expenses incurred by the Runner, and (B) Expenses arising from the acquisition of goods necessary or utilized for the execution of the Professional Service ('Charges').

   • The Charges and Fees may be payable at the time of making a booking or renewing the subscription, as specified by Maestro.

   • For the avoidance of doubt, please note that the Charges are payable to Runners, and Maestro acts as a limited collection agent on behalf of such Runners to collect and transfer amounts due to them.

   • Taxes: All Charges and Fees are inclusive of applicable taxes.

   • ​Maestro reserves the right to reasonably amend the Charges and Fees at any time at its sole discretion. A change in Fees shall not impact any bookings that have been confirmed before the publication of the revised Fees on the Platform.

   • Charges and Fees that you pay are final and non-refundable, unless otherwise determined by Maestro or required by the applicable laws. Under certain laws, you may be entitled to a refund or other remedies for a failure in the provision of the Services.

   • You acknowledge and agree that Charges and Fees applicable in certain geographical areas may increase substantially during times of high demand. Maestro will use reasonable efforts to inform you of the Charges and Fees that may apply. However, by using the Helping Services or Services, you will be responsible for the Charges and Fees incurred under your Account regardless of your awareness of such Charges or Fees.
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3. ​We may use a third-party payment processor ("Payment Processor") to bill you through your selected mode of payment. The processing of payments will be subject to the terms and policies of such Payment Processor in addition to these Terms. We shall not be liable for any error of the Payment Processor. In the event of any unsuccessful payment, the money debited shall be credited in accordance with the terms of the Payment Processor.

4. Cancellation: You may elect to cancel your request for services from a Runner at any time prior to such Runner's arrival, in which case you may be charged a cancellation fee in accordance with Maestro's cancellation policy. Maestro reserves the right to charge you, or otherwise deduct applicable taxes in respect of such cancellation fee.

5. Maestro may from time to time offer special subscription packages (howsoever named) for monetary consideration. The packages shall provide Customers with additional benefits, which may include the ability to avail discounted Helping Services. You agree that special subscription packages (howsoever named) shall be subject to additional terms and conditions. You acknowledge that such subscription packages will be subject to additional terms and conditions that will be deemed to be an integral part of these Terms.

6. Maestro does not designate any portion of your payment as a tip or gratuity to the Runner. Any representation by Maestro to the effect that tipping is "voluntary", "not required", and/or "included" in the payments you make for Helping Services is not intended to suggest that Maestro provides any additional payments to Runners. You understand and agree that while you are free to provide additional payment as a gratuity to any Runner who provides you with Helping Services, you are under no obligation to do so. Gratuities are voluntary.
    

8.CUSTOMER CONDUCT

 

1. Maestro prohibits discrimination against Runners, including on the basis of race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age, or any other characteristic that may be protected under applicable law. Such discrimination includes but is not limited to any refusal to accept Helping Services based on any of these characteristics.

2. We request that you treat all Runners with courtesy and respect, and that you provide them with a safe, clean, and appropriate location to perform the Helping Services. Runners shall be entitled to refuse to perform Helping Services if you have not provided a safe, clean, and appropriate location for them, or you behave towards them in a manner which is discourteous, disrespectful, abusive, or otherwise inappropriate. We reserve the right to withhold access to the Services and otherwise limit your access to Helping Services at our absolute discretion if you behave towards any Runner in a manner which is discourteous, disrespectful, or abusive, or which we otherwise deem to be inappropriate or unlawful.

3. You agree that you will be liable for discriminating against Runners or for any failure, intentional or otherwise, to provide the Runners a safe, clean, and appropriate location for them to perform the Helping Services. Additionally, you will also disclose any and all information that may have a bearing on the ability of the Runner to perform the Helping Services or impact the Services Professional's health, safety, or well-being, to Maestro and the Runner.

4. You agree that in the event a Runner behaves in a manner that is discourteous, disrespectful, abusive, inappropriate, or in violation of the law, you shall be required to report such incident to support@maestroserve.com at the earliest but in any event within 24 (twenty four) hours of such incident.
    

9.THIRD PARTY SERVICES

 

1. The Platform may include services, content, documents, and information owned by, licensed to, or otherwise made available by, a third party ("Third Party Services") and contain links to Third Party Services. You understand and acknowledge that Third Party Services are the sole responsibility of the third party that created or provided it and that use of such Third Party Services is solely at your own risk.

2. We make no representations and exclude all warranties and liabilities arising out of or pertaining to such Third Party Services, including their accuracy or completeness. Should you avail a Third Party Service, you shall be governed and bound by the terms and conditions and privacy policy of the third parties providing the Third Party Services. Further, all intellectual property rights in and to Third Party Services are the property of the respective third parties.
    

10.YOUR RESPONSIBILITIES

 

1. You represent and warrant that all information that you provide in relation to the Services and Helping Services is complete, true, and correct on the date of agreeing to these Terms and shall continue to be complete, true, and correct while you avail the Services and/or the Helping Services. Should any information that you provide change during the existence of these Terms, you undertake to immediately bring such change to our notice. We do not accept any responsibility or liability for any loss or damage that you may suffer or incur if any information, documentation, material, or data, provided to avail the Services is incorrect, incomplete, inaccurate, or misleading or if you fail to disclose any material fact.

2. You shall extend all cooperation to us in our defense of any proceedings that may be initiated against us due to a breach of your obligations or covenants under these Terms.

3. In respect of the User Content, you represent and warrant that:​

   • ​you own all intellectual property rights (or have obtained all necessary permissions) to provide User Content and to grant the licenses under these Terms

   • you are solely responsible for all activities that occur on or through your account on the Platform and all User Content;

   • the User Content does not and shall not violate any of your obligations or responsibilities under other agreements;

   • ​the User Content does not and shall not violate, infringe, or misappropriate any intellectual property right or other proprietary right including the right of publicity or privacy of any person or entity;

   • the User Content does not and shall not contain any viruses, corrupted data, or other harmful, disruptive, or destructive files or content;

   • the User Content does not and shall not violate any third party rights; and

   • ​the User Content (A) does not belong to any other person to which you do not have any right, (B) does not threaten the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, public order, cause incitement to the commission of any cognisable offense, prevents investigation of any offense, or is insulting another nation, (C) is not defamatory, grossly harmful, blasphemous, paedophilic, invasive of another's privacy, discriminatory based on gender, ethnically objectionable, disparaging, relating to, or encouraging money laundering or gambling, libelous, hateful, racist, violent, obscene, pornographic, unlawful, harmful to children, or (D) otherwise offensive, objectionable, or restricts, or inhibits, any other person from using or enjoying the Services.

4. You shall not use the Services in any manner except as expressly permitted in these Terms. Without limiting the generality of the preceding sentence, you shall not:

   • infringe any proprietary rights, including but not limited to copyrights, patents, trademarks, or trade secrets of any party;

   • except as may be provided hereunder, copy, display, distribute, modify, publish, reproduce, store, transmit, post, translate, create any derivative works from or license the Services;

   • use the Services to transmit any data, or send or upload any material that contains viruses, Trojan horses, worms, timebombs, keystroke loggers, spyware, adware, or any other harmful programmes, or similar computer code, designed to adversely affect the operation of any computer software or hardware;

   • use any robot, spider, other automated device, or manual process to monitor or copy the Services or any portion thereof,

   • engage in the systematic retrieval of content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory;

   • use the Services in (A) any unlawful manner, (B) for fraudulent or malicious activities or (C) in any manner inconsistent with these Terms;

   • decompile, reverse engineer, or disassemble the Services;

   • link to, mirror, or frame, any portion of all or any of the Services; or

   • violate applicable laws in any manner.

5. You warrant that you shall not engage in any activity that interferes with or disrupts the Services.

6. You shall not attempt to gain unauthorised access to any portion or feature of the Services, any other systems or networks connected to the Services, to any of our servers, or through the Platform by hacking, password mining, or any other illegitimate means.

7. You shall not directly or indirectly, in any capacity, solicit, attempt to influence, engage, approach, or accept or encourage the solicitations or approach of, a Runner from whom you have availed Helping Services, to either terminate or otherwise cease their registration on or engagement with the Platform, or avail services the same as or similar to the Helping Services independently, without booking the Helping Services through your Account. You agree that this limitation is reasonable and fair and is necessary for the protection of the privacy and security of Runners and that this will not preclude you from obtaining services the same as or similar to the Helping Services through the Platform or other means. You further agree that any potential harm to Runners from the non-enforcement of this clause far outweighs any potential harm to you.
    

11.OUR INTELLECTUAL PROPERTY

 

1. All rights, titles, and interest in, and to the Services, including all intellectual property rights arising out of the Services, are owned by or otherwise licensed to us. Subject to compliance with these Terms, we grant you a non-exclusive, non-transferable, non-sub licensable, revocable, and limited license to use the Services in accordance with these Terms and our written instructions issued from time to time. Any rights not expressly granted herein are reserved by Maestro or Maestro's licensors.

2. We may request you to submit suggestions and other feedback, including bug reports, relating to the Services from time to time ("Feedback"). We may freely use, copy, disclose, publish, display, distribute, and exploit the Feedback we receive from you without any payment of royalty, acknowledgement, prior consent, or any other form of restriction arising out of your intellectual property rights.

3. Except as expressly stated in these Terms, nothing in these Terms should be construed as conferring any right in, or license to, our or any third party's intellectual property rights.
    

12.TERM AND TERMINATION

 

1. These Terms shall remain in effect unless terminated in accordance with the terms hereunder.

2. We may restrict, deactivate, or terminate your access to, or use of, the Services, or any portion thereof, (i) immediately and at any point at our sole discretion, (A) if you violate or breach any of the obligations, responsibilities, or covenants under these Terms, (B) when you cease to become a user of our Services, (C) you do not, or are likely not to qualify under applicable law, or the standards and policies of Maestro or its affiliates, to access and use the Services, or (D) violate or breach the Community Guidelines, (ii) upon 30 (Thirty) days' prior written notice to you, or (iii) immediately for any legitimate business, legal, or regulatory reason.

3. You may terminate these Terms, at any time, for any reason by sending a notice to Maestro at support@maestroserve.com

4. Upon termination of these Terms:

   • ​​the Services will discontinue; and

   • ​these Terms shall terminate, except for those clauses that are expressly, or by implication, intended to survive termination or expiry.
      

13.DISCLAIMERS AND WARRANTIES

 

1. The Services are provided on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including without limitation the implied warranties of title, non-infringement, merchantability, or fitness for a particular purpose. Without limiting the foregoing, we make no warranty that the Services will meet your requirements or expectations.

2. No advice or information, whether oral or written, obtained by you from us shall create any warranty that is not expressly stated in the Terms.

3. While Maestro strives to provide accurate information about Helping Services and Charges, pricing errors may occur from time to time.

4. You agree and acknowledge that we are merely a Platform that connects you with Runners, and we shall not be liable in any manner for any obligations that have not been explicitly stated in these Terms. We are not liable or responsible for fulfillment of any bookings, for the performance of the Helping Services by any Runner, or for any acts or omissions of the Runners during their provision of the Helping Services including any damage they may cause to property. By booking Helping Services through the Platform, you are entering into a contract with the relevant Service Provider for the provision of those services, and we accept no responsibility or liability, nor do we make any warranty, representation, or guarantee in respect of the Runner's performance under that contract.

5. You agree and acknowledge that soliciting or receiving services from any Runner independently is solely at your own risk, and in such an event, you waive any rights that you may have under these Terms.

6. We do not guarantee or warrant and we make no representation whatsoever regarding the reliability, quality, or suitability of the Runners.

7. ​You hereby accept full responsibility for any consequences that may arise from your use of the Services and Helping Services, and expressly agree and acknowledge that we shall have absolutely no liability in this regard.

8. Maestro will maintain a complaints management framework and will manage this framework on behalf of Runners in a reasonable manner and in accordance with the non-excludable requirements of relevant applicable laws.

   • ​To the fullest extent permissible by law, we, our affiliates, and our related parties, each disclaim all liability for any loss or damage arising out of, or due to:

   • ​your use of, inability to use, or availability or unavailability of the Services or the Helping Services;

   • the occurrence or existence of any defect, interruption, or delays, in the operation or transmission of information to, from, or through the Services, communications failure, theft, destruction, or unauthorized access to our records, programmes, services, servers, or other infrastructure relating to the Services;

   • ​the failure of the Services to remain operational for any period of time; and

   • the loss of any User Content and any other data in connection with your use of the Services.

9. ​​In no event shall Maestro, its officers, directors, and employees, or its contractors, agents, licensors, partners, or suppliers, be liable to you for any direct, special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation, lost business opportunities. lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever, including but not limited to any abuse or breach of data), even if Maestro or an authorized representative had been advised of the possibility of such damages, arising out of, or relating to (A) these Terms. (B) the Services or the Helping Services, (C) your use or inability to use the Services or the Helping Services, or (D) any other interactions with another user of the Services.

10. To the maximum extent permitted by law, our liability shall be limited to the amount of commission we receive in respect of a particular booking made on the Platform. In no event shall our total liability to you in connection with these Terms exceed INR 10,000 (Rupees Ten Thousand).

11. Nothing in these Terms will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit.
     

14.INDEMNITY

 

1. You shall indemnify, defend at our option, and hold us, our parent companies, subsidiaries, affiliates, and our officers, employees, directors, agents, and representatives, harmless from and against any claim, demand, lawsuits, judicial proceeding, losses, liabilities, damages, and costs (including, without limitation, all damages, liabilities, settlements, and attorneys' fees), due to or arising out of your access to the Services or Helping Services, use of the Services or Helping Services, violation of these Terms, or any violation of these Terms by any third party who may use your Account.

2. The rights granted to the Customer under this engagement are not assignable or transferable, in whole or part.
    

15.JURISDICTION, GOVERNING LAWS, AND DISPUTE RESOLUTION

 

1. These Terms shall be governed by and construed and enforced in accordance with the laws of India. Subject to other provisions in this clause, courts in Maharashtra shall have exclusive jurisdiction over all issues arising out of these Terms or the use of the Services.

2. Any controversies, conflicts, disputes, or differences, arising out of these Terms shall be resolved by arbitration in Maharashtra in accordance with the Arbitration and Conciliation Act, 1996 for the time being in force, which is deemed to be incorporated by reference in this clause. The tribunal shall consist of 1 (One) arbitrator appointed by Maestro. The language of the arbitration shall be English. The parties to the arbitration shall keep the arbitration confidential, and not disclose to any person, other than on a need to know basis, or to legal advisors, unless required to do so by law. The decision of the arbitrator shall be final and binding on all the parties thereto. Each party to the arbitration shall bear its own costs with respect to any dispute.
    

16.GRIEVANCE REDRESSAL

 

1. You may contact us with any complaints or queries relating to the Services or these Terms through email, details of which are provided below:
   Email Address: support@maestroserve.com

2. We shall ensure that your complaint is resolved within timelines prescribed by applicable laws.

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17.MISCELLANEOUS PROVISIONS

 

1. Changes to Terms: The Terms are subject to revisions at any time, as determined by us, and all changes are effective immediately upon being posted on the Platform. It is your responsibility to review these Terms periodically for any updates or changes. You will be deemed to have accepted the changes made to these Terms if you continue to use the Platform once it has been posted.

2. Modification to the Services: We reserve the right at any time to add, modify, or discontinue, temporarily or permanently, the Services (or any part thereof), with or without cause. We shall not be liable for any such addition, modification, suspension, or discontinuation of the Services.

3. Severability: If any provision of these Terms is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions of these Terms will continue to be in effect. If any unlawful or unenforceable provision would be lawful or enforceable if a part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect (unless that would contradict the clear intention of the clause, in which case the entirety of the relevant provision will be deemed to be deleted).

4. Assignment: You shall not license, sell, transfer, or assign your rights, obligations, or covenants under these Terms, or your Account in any manner without our prior written consent. We may grant or withhold this consent at our sole discretion, subject to any conditions we deem appropriate. We may assign our rights to any of our affiliates, subsidiaries, or parent companies, any successor in interest of any business associated with the Services, or any third party without any prior notice to you.

5. Notices: All notices, requests, demands, and determinations for us under these Terms (other than routine operational communications) shall be sent to support@maestroserve.com

6. Third Party Rights: No third party shall have any rights to enforce any terms contained herein.

7. Force Majeure: We shall have no liability to you if we are prevented from or delayed in performing our obligations, or from carrying on our business, by acts, events, omissions, or accidents beyond our reasonable control, including without limitation, strikes, failure of a utility service or telecommunications network, act of God, war, riot, civil commotion, malicious damage, or compliance with any law or governmental order, rule, regulation, or direction.